Reference

How dtb222 Handles Your Personal Information

Your account details, payment activity, and device data are handled with care on dtb222. This policy explains what we collect, why we collect it, and how you can request changes — access and eligibility depend on your local law and eligible regions.

Account DatabKash, Nagad, Rocket TransactionsCookie ControlsData Retention
dtb222 How dtb222 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Account Security

Your account is protected with SSL encryption and OTP verification on login. We do not store your bKash, Nagad, or Rocket PIN — only the transaction reference needed to confirm a payment.

Cookie Controls

We use session cookies to keep you logged in across pages and analytics cookies to understand how the mobile lobby is used. You can adjust non-essential cookie preferences from the cookie banner or your browser settings.

Data Retention

Active account data is kept while your account remains open. After closure, we retain records for the period required under applicable rules, then delete or anonymise them. You can ask us what we hold at any time.

Requesting Changes

You have the right to access, correct, or request deletion of your personal data, subject to legal retention obligations. Contact support via live chat or email with your account details to start a request.

PRIVACY CONTACT

Reach Us About Your Data

Team online

Live Chat

Open the chat widget from any page on dtb222 to ask about your account data, request a correction, or raise a privacy concern directly with our support team.

Email Support

Send a written data request to our support email. Include your registered account details so we can locate your records and respond to your request promptly.

Account Settings

Some data preferences — including marketing contact and cookie choices — can be updated directly inside your account settings without needing to contact support.

Common Questions About Your Privacy on dtb222

Here are the questions we hear most often about how your data is handled. If your question is not covered here, our support team can help via live chat or email.

We collect your name, contact details, and the information needed to verify your account. We also record transaction references for payments made via bKash, Nagad, or Rocket to process deposits and withdrawals.

We do not sell your data. We share it only with payment processors handling your bKash, Nagad, or Rocket transactions, and with service providers who help us operate the platform, under strict data agreements.

Contact our support team via live chat or email with your registered account details. We will confirm what personal data we hold and provide a copy where permitted under applicable rules in your region.

Yes. You can request deletion by contacting support. Some data must be kept for a period after account closure under applicable legal obligations, but we will explain exactly what applies to your account.

Session cookies keep you logged in as you move between the lobby and your account wallet. Analytics cookies help us see which pages load slowly on mobile. You can turn off non-essential cookies from the cookie banner.

We store only the transaction reference number needed to confirm a completed payment. Your bKash, Nagad, or Rocket PIN and full wallet credentials are never stored on our platform.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.